3HK SIM World Support Guide

This guide summarizes low-cost number keeping, top-up channels, validity extension, and common fee notes for 3HK SIM World cards.

Validity Renewal

• Top up before expiry to extend validity. The common minimum top-up is HK$50, and validity is usually extended for 365 days from the top-up date.
• Keep the card active by checking the official SIM World app or website before the expiry date.

Top-up Options

• Buy a HK$50 voucher from 7-Eleven, Circle K, or other supported stores in Hong Kong.
• Use the SIM World app for card top-up when you cannot buy a voucher in person.

Important Notes

• Complete real-name registration if the official carrier page requires it.
• Fees, roaming rates, and package rules can change. Always confirm the latest official carrier information before use.
• If you need help, provide your order number, phone number, and screenshots to support.