Services may include eSIMs, physical SIM cards, mobile data plans, top-ups and renewals, number maintenance, digital credential delivery, account wallets, referral rewards, and distribution APIs. Available features are those displayed at the time of use.

Coverage, network technology, data allowance, validity, activation, identity requirements, tethering, device compatibility, and carrier restrictions are governed by the product page, order page, and applicable carrier rules. Performance may vary because of location, equipment, congestion, carrier operations, and local policy.

You must have the legal capacity and minimum age required to enter into the transaction where you live. Users who do not meet those requirements may use the service only with a parent or guardian's authorization. The service is not directed to children.

Before payment, verify the product, quantity, destination, device support, validity, email address, contact information, order amount, and notes. Taxes, exchange differences, or third-party charges not included in the displayed price will be shown before payment where applicable or handled by the relevant provider.

Payments may be processed by independent payment providers. MeSIM normally receives only the payment status, transaction reference, and amount summary needed for fulfillment and reconciliation. Do not send full card details or payment account passwords to support.

Digital products may be delivered through order details, email, the account area, or another method stated on the page. Displaying, sending, or recording a QR code, voucher, installation profile, top-up, or renewal result may constitute delivery. Payment does not necessarily start a plan; activation and validity follow the product rules.

For physical products, available destinations, delivery charges, estimated delivery, acceptance, and return arrangements are stated during checkout or in the order. Physical and digital products have different cancellation rules.

Digital products may be delivered immediately, copied, redeemed, or become impossible to revoke. To the extent permitted by applicable law, a delivered, activated, topped-up, renewed, or used digital product is generally not refundable merely because the customer changed their mind, selected the wrong product, used an incompatible device, or deleted the credential.

If applicable law requires separate consent before immediate digital performance or a specific acknowledgment concerning withdrawal rights, the checkout process and applicable law determine whether those rights end. A failure to obtain legally required consent does not remove statutory rights.

If a product is not delivered, is charged twice, materially differs from the order, or contains a verified defect, MeSIM will assess the order and provide an appropriate remedy, which may include correction, technical support, redelivery, replacement, price adjustment, or refund. Statutory remedies for non-conforming goods or digital content remain available.

Carrier coverage, signal strength, maintenance, third-party rules, device restrictions, and user configuration may affect performance. Contact support promptly with the order number, fault time, and redacted evidence so the issue can be investigated.

Approved refunds are normally returned to the original method or another agreed method. Timing, processing fees, blockchain fees, and exchange differences may depend on third-party rules, except where applicable law requires otherwise.

Account access may be offered through email, Google, Telegram, or other displayed methods. Keep your credentials and devices secure and report unauthorized access promptly. Where accounts are linked or merged, ownership follows the successfully verified account record.

Website wallet balances are available only for the purchases or settlement uses shown on the website. They are not bank deposits, do not earn interest, and are not savings or investment products. Funding, withdrawable sources, fees, limits, review status, and supported methods are those shown on the wallet page.

Referral commissions, cashback, and other rewards depend on campaign conditions, order status, refunds, chargebacks, and account compliance. Self-referrals, fabricated accounts, circular transactions, abnormal orders, or other abuse do not create valid rewards. Improper rewards may be reversed after review.

API users must protect access tokens and must not expose them in public client code, share them with unauthorized persons, or bypass rate, pricing, inventory, or security controls. eSIM credentials returned by an API must be protected as sensitive fulfillment data. Distributors are responsible for accurate customer disclosures and an appropriate support channel.

You must not use the service for fraud, stolen payments, money laundering, infringement, evasion of identity or telecom requirements, security attacks, abusive chargebacks, automated abuse, system interference, or violations of carrier or third-party platform rules.

To protect users, payments, and service integrity, MeSIM may apply proportionate verification, processing delays, feature restrictions, delivery holds, or temporary holds on disputed funds. Detection logic, thresholds, and internal review methods are not publicly disclosed because doing so could weaken security controls.

Verified unlawful or serious abuse may result in refusal or termination of service. Necessary records may be retained and provided to payment providers or competent authorities where required by law or necessary to protect legal rights.

MeSIM will use reasonable efforts to maintain the service but does not control uninterrupted carrier networks, payment systems, email, login providers, or other external systems. Maintenance, emergency security work, force majeure events, and third-party failures may cause delay.

To the extent permitted by law, responsibility is determined by actual direct loss, fault, and reasonable foreseeability. These terms do not exclude liability for intentional misconduct, gross negligence, personal injury, fraud, or any liability or mandatory consumer remedy that cannot legally be excluded.

Please contact support first with the relevant order number and issue details. If a dispute cannot be resolved informally, applicable law, the competent court, or an available consumer dispute body will be determined by the transaction facts and mandatory rules.

This page may be updated for service, carrier, legal, or security changes. Material changes will be explained through this page, an in-service notice, or another reasonable method. Changes generally apply from the displayed date unless the law requires separate notice or consent.

More specific product, checkout, or campaign disclosures apply together with these terms but do not reduce mandatory consumer rights.

For terms, support, or privacy questions, contact MeSIM support or email [email protected]. Do not attach full identity documents, payment passwords, or unnecessary sensitive information to your first message.